Privacy policy
Effective Date: February 23, 2026
Velouré Hair Extension (“Velouré,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit our website or purchase our luxury hair products.
1. Information We Collect
We may collect personal information that you provide directly to us, including:
- Name, email, phone number, and billing/shipping address;
- Payment information (processed securely via third-party payment providers);
- Account login details and preferences;
- Communications with our customer support team;
- Purchase history and product preferences. We may also collect non-personal information automatically, such as IP address, browser type, device type, and browsing behavior to improve your online experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders;
- Provide customer support and respond to inquiries;
- Improve website functionality and user experience;
- Send marketing, promotions, or updates (if you opt-in);
- Comply with legal obligations and prevent fraudulent activity.
3. Sharing Your Information
Velouré does not sell or rent your personal information. We may share information with:
- Third-party service providers (payment processors, shipping carriers, IT services);
- Legal authorities if required by law or to protect our rights;
- Business partners, only with your consent or as necessary for fulfillment.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You may adjust your browser settings to refuse cookies, though some functionality may be affected.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You may:
- Access, update, or delete your personal information by logging into your account;
- Opt-out of marketing communications;
- Request that we stop processing your personal data, subject to legal obligations. To exercise these rights, please contact: [customer support email].
7. Children’s Privacy
Velouré Hair Extension is not intended for individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the “Effective Date” updated.
9. Contact Us
For questions regarding your privacy or this Privacy Policy:
Velouré Hair Extension Email: